So this is a tough one. I sort of enjoyed this but it's another case where I didn't like any of the characters. Even Maureen (Kristan Stewart) was nothing but depressing to watch and she was the entire focus of the film. Following a personal shopper around as she goes through her daily grind was about as entertaining to watch as paint drying and she did a lot of shopping. I hate shopping. She lost her brother and that's an understandable reason to be depressed. She also had the same medical condition that her brother died from and that's certainly another. But when she tries on Kyra's clothes...was it because she envied Kyra's lifestyle? Was she angry because she basically equips Kyra with all of the clothing choices that are the source of Kyra's celebrity status? Was she not being paid enough? I don't get Maureen's issues with Kyra.

This is well directed and features some interesting transitions, some of which only jump seconds or minutes forward in time. I really liked the use of sound, primarily during the "hauntings". They were very effective. I've seen a lot written about the texting scene on the train being suspenseful. It's no different than if she were handed a note or received a phone call with someone stating that they are watching. There's nothing scary about texting itself. Plus, the scene goes on way too long.

My favorite scene features Maureen having tea on the patio in the backyard with Erwin. I'll preface this by stating that this isn't a scary movie. It's unsettling at times because there's always a threat of an encounter with a spirit. Maureen is aware of that presence in every case that I can think of except the scene with Erwin. There's something that happens during the conversation that is extremely successful as a scare. It's not a jump scare and it's not anything that hasn't been done before in lesser movies, it's just done incredibly well.

The ending was a letdown and not because it didn't put a nice, tidy bow that wrapped the story up. But it was far too open ended with too many interpretations possible.