Privacy Policy

Summary

Thank you for visiting the Watchmode™ website located at www.watchmode.com (the "Site") and/or accessing the Watchmode™ mobile application (the "App"). The Site and App are owned and operated by Meteoric, LLC ("Watchmode™," "we," "our" or "us").

Representative

We value your privacy and your rights as a data subject and have therefore appointed Prighter Group with its local partners as our privacy representative and your point of contact for the following regions:

• European Union (EU)

Prighter gives you an easy way to exercise your privacy-related rights (e.g. requests to access or erase personal data). If you want to contact us via our representative, Prighter or make use of your data subject rights, please visit: https://app.prighter.com/portal/16009291502

powered by Prighter

Privacy Rights of Minors

Watchmode™ does not knowingly solicit or collect personal information from Users under thirteen (13) years of age. If you are under eighteen (18) but older than thirteen (13), you must have your parent's permission to use the Site and/or App.

If you are a parent or guardian and discover that your child has obtained a Watchmode™ Account without your permission, please contact us or call us at: (800) 887-1161.

Personal Information Collected

You are not required to create an account to use Watchmode. If you optionally choose to create a Watchmode™ account, we will collect and store:

• Full name
• Email address
• Date of birth
• Gender (optional)
• Any other fields you submit to the registration form

You may optionally sign up using your:

• Facebook® account
• Google® account
• Apple® account (when using the app on an iOS® device)

When using third-party authentication, we may collect information authorized by you at signup, including your email address, full name, profile picture, and other account details based on your privacy settings with those services.

Use of Personal Information

Watchmode™ uses your personal information for:

• Providing customized movie and show recommendations
• Customer service and responding to inquiries
• Account-related email updates
• Helpful emails about the Watchmode™ offerings
• Information about movies, TV shows, and streaming services

Third-Party Services

We use the following third-party services to operate and improve Watchmode™:

Analytics

We use Google Analytics to understand how users interact with our service. Google Analytics may collect information such as your IP address, device type, browser type, pages visited, and time spent on pages. This data helps us improve the user experience.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser's cookie settings.

Authentication Providers

If you choose to sign in using Facebook®, Google®, or Apple®, we receive basic profile information as authorized by you during the sign-in process. This typically includes your email address, name, and profile picture.

• We do not receive or store your password from these services
• We do not post to your social media accounts on your behalf
• You can revoke Watchmode™'s access at any time through your account settings with the respective provider

Cookies and Tracking Technologies

When you sign up, log in, or use the Site, Watchmode™ will send cookie files to assign an anonymous, unique identifier to your computer and/or mobile device.

We use the following types of cookies:

• Essential Cookies: Required for basic site functionality, such as keeping you logged in
• Preference Cookies: Store your settings and preferences (such as theme and streaming service selections)
• Analytics Cookies: Used by Google Analytics to understand how visitors use our site (see Third-Party Services section above)

Most browsers are initially set to accept cookies, but you can adjust your browser settings to refuse all cookies or to indicate when a cookie is being sent. Note that some functions of the Watchmode™ Offerings may be impaired if essential cookies are disabled.

Data Retention

We retain your personal information for as long as your account remains active or as needed to provide you with our services.

• Account Data: Your profile information, preferences, and activity history are retained while your account is active
• Deleted Accounts: When you delete your account, we will delete your personal information within 30 days, except where retention is required for legal compliance or legitimate business purposes (such as resolving disputes)
• Analytics Data:Usage data collected via Google Analytics is subject to Google's data retention policies and is not linked to your personal identity

Security

We endeavor to safeguard and protect our Users' personal information. When Users make personal information available to us, their personal information is protected both online and offline.

Sensitive data is encrypted with advanced TLS (Transport Layer Security). Access to your personal information is strictly limited, and we take reasonable measures to ensure that your personal information is not accessible to the public.

Your California Privacy Rights

Under California Civil Code § 1798.83 ("Shine the Light"), California residents may request information about personal data disclosed to third parties for their direct marketing purposes.

If you have questions about our privacy practices or would like more information, please contact us:

• Email us here
• Call us at: (800) 887-1161
• Send U.S. mail to: 701 Tillery St Ste 12 #B074, Austin, TX 78702

Your Nevada Privacy Rights

Under Nevada law (SB 220), Nevada residents have the right to opt out of the sale of their personal information to third parties who will license or sell that information to others.

If you are a Nevada resident and wish to submit a verified request to opt out of any future sale of your personal information, you may do so by:

• Submitting a request through our contact form (select "Privacy Request" as the subject)
• Calling us at: (800) 887-1161
• Send U.S. mail to: 701 Tillery St Ste 12 #B074, Austin, TX 78702

We will respond to verified requests within 60 days. If we require additional time, we will notify you of the delay and the reason for the extension (up to an additional 30 days).

Opt-Out/Unsubscribe

To opt-out of receiving emails and other communications from us, you can:

• Follow the instructions included in the email message
• Email us here

Deleting, Modifying and Updating Your Information

At your request, we will:

• Inform you of what personal information we have on file for you
• Amend the personal information that we have on file
• Remove personal information from our servers/databases

You may do so by utilizing the options in your Account interface or by emailing us.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

If we make material changes to this policy, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, providing additional notice (such as via email to the address associated with your account or a prominent notice on our Site or App).

Your continued use of the Watchmode™ Offerings after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices:

• Email us here
• Call us at: (800) 887-1161
• Send U.S. mail to: 701 Tillery St Ste 12 #B074, Austin, TX 78702

Filing a Complaint with the Federal Trade Commission

To file a complaint regarding our privacy practices, please click here.